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Title
Text copied to clipboard!ERP Implementation Specialist
Description
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We are looking for an ERP Implementation Specialist to join our team and lead the deployment of enterprise resource planning (ERP) solutions for our clients. In this role, you will be responsible for managing the end-to-end implementation process, ensuring that ERP systems are configured to meet business requirements, and providing ongoing support and training to users. You will work closely with stakeholders, project managers, IT teams, and end-users to deliver successful ERP projects on time and within budget. The ideal candidate has a strong background in ERP systems, excellent project management skills, and the ability to communicate technical concepts to non-technical audiences. You will analyze business processes, gather requirements, customize ERP modules, and troubleshoot issues as they arise. Additionally, you will develop documentation, conduct user training sessions, and provide post-implementation support to ensure a smooth transition. This position requires a detail-oriented professional who can balance multiple projects, adapt to changing priorities, and deliver high-quality results. If you are passionate about optimizing business operations through technology and enjoy working in a collaborative environment, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Lead ERP implementation projects from initiation to completion
- Analyze business processes and gather requirements from stakeholders
- Configure and customize ERP modules to meet business needs
- Develop project plans, timelines, and budgets
- Coordinate with cross-functional teams and external vendors
- Conduct user training sessions and create documentation
- Provide technical support during and after implementation
- Troubleshoot and resolve system issues
- Ensure data integrity and system security
- Monitor project progress and report on key milestones
- Facilitate change management and user adoption
- Continuously improve implementation methodologies and best practices
Requirements
Text copied to clipboard!- Bachelor’s degree in Information Technology, Business, or related field
- Proven experience with ERP implementation projects
- Strong understanding of business processes and workflows
- Excellent project management and organizational skills
- Ability to communicate effectively with technical and non-technical stakeholders
- Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar
- Problem-solving and analytical skills
- Attention to detail and ability to manage multiple projects
- Knowledge of data migration and system integration
- Ability to develop training materials and conduct user training
- Strong customer service orientation
- Willingness to travel as needed
Potential interview questions
Text copied to clipboard!- What ERP systems have you implemented in previous roles?
- Describe your approach to gathering business requirements.
- How do you handle resistance to change during ERP projects?
- Can you provide an example of a challenging implementation and how you resolved it?
- What project management methodologies are you familiar with?
- How do you ensure data integrity during migration?
- Describe your experience with user training and support.
- What steps do you take to troubleshoot system issues?
- How do you prioritize tasks when managing multiple projects?
- Are you willing to travel for project deployments?
